Last updated: November 6, 2026

ARTICLE 1 – SELLER IDENTITY

These General Terms and Conditions of Sale (hereinafter the “Terms”) govern all sales made on the STRYDE website.

The site is operated by:

RB MOTION LLC (15442 Ventura Blvd, Sherman Oaks, CA 91403, United States)
Email: pnfecom@outlook.com

The company is hereinafter referred to as “STRYDE,” “we,” “our” or “us.”

These Terms apply exclusively to sales made to consumers.

ARTICLE 2 – PURPOSE

These General Terms and Conditions of Sale define the rights and obligations of the parties in connection with the online sale of the products offered by STRYDE.

Every order implies full and unreserved acceptance of these Terms as well as of our Privacy Policy and our Return and Refund Policy.

ARTICLE 3 – ACCEPTANCE OF TERMS

By placing an order on our site, you confirm that you:

• have the legal capacity to enter into a contract;
• are of legal age under applicable law or have the authorization of a legal representative;
• have read these Terms;
• accept these Terms without reservation.

These Terms prevail over any other document unless we expressly agree otherwise in writing.

ARTICLE 4 – PRODUCTS

The products offered are those appearing on our site on the day you view it.

We make our best efforts to ensure that the descriptions, photographs, illustrations and information presented are as accurate as possible.

However:

• photographs have no contractual value;
• colors may vary depending on the screens used;
• dimensions may show slight manufacturing tolerances;
• the appearance of the product may vary slightly from one batch to another without this constituting a defect.

We reserve the right to modify at any time the characteristics, presentation, packaging or composition of our products where such modifications do not alter their essential qualities.

ARTICLE 5 – AVAILABILITY

Offers are valid subject to available stock.

In the event of unavailability after an order has been confirmed, we will inform the customer as soon as possible.

We may then:

• offer an equivalent product;
• refund the amounts paid for the unavailable product;
• cancel all or part of the order.

Such unavailability shall not give rise to any liability on our part or entitle you to any compensation.

ARTICLE 6 – PRICES

The prices displayed on our site are those in effect at the time of the order.

We reserve the right to change our prices at any time.

However, the price charged will be the one indicated at the final confirmation of the order.

Unless otherwise indicated, shipping costs are shown before payment is confirmed.

In the event of an obvious pricing error resulting in particular from a computer bug, a human error or a technical error, we reserve the right to cancel the order and to refund in full the amounts paid.

ARTICLE 7 – PROMOTIONS

Discounts, promotional offers, promotional codes and special sales:

• are valid only during their validity period;
• cannot be combined unless otherwise indicated;
• may be modified or discontinued without notice.

Promotions do not give rise to any retroactive refund after they expire.

ARTICLE 8 – ORDERS

Every order is deemed binding as soon as payment is confirmed.

Before confirming your order, it is your responsibility to check:

• the products selected;
• the quantities;
• the shipping address;
• the billing address;
• your contact details.

STRYDE cannot be held liable for the consequences of incorrect information provided by the customer.

An order confirmation is sent by email once the order has been validated.

This confirmation does not constitute final acceptance until payment has been verified and the availability of the products confirmed.

ARTICLE 9 – REFUSAL OR CANCELLATION OF AN ORDER

We reserve the right to refuse, suspend or cancel any order, in particular where:

• fraud is suspected;
• payment is declined;
• the information provided is inaccurate or incomplete;
• multiple unusual orders are placed on the same account;
• abusive use of promotions is detected;
• a prior dispute with the customer is still ongoing;
• the order presents a financial or security risk.

In the event of cancellation before shipment, the amounts actually collected will be refunded to the original payment method.

ARTICLE 10 – PAYMENT

Payment is due immediately when the order is placed.

Payments are secured by our specialized providers.

We never retain your full bank card details.

By placing your order, you warrant that:

• you are authorized to use the payment method chosen;
• it has sufficient funds;
• the information provided is accurate.

Any declined payment automatically results in the suspension or cancellation of the order.

ARTICLE 11 – INVOICING

An order confirmation is sent by email.

The customer is responsible for the accuracy of the billing information provided.

Any request for modification after accounting documents have been issued may be refused where applicable regulations no longer allow them to be modified.

ARTICLE 12 – DELIVERY

Products are delivered to the address provided when the order was placed.

The customer is solely responsible for the accuracy of the delivery information.

In the event of:

• an incomplete address;
• an incorrect address;
• the recipient’s absence;
• refusal of the package;
• inability to deliver attributable to the customer,

the costs related to a new shipment may be charged.

The delivery times displayed on our site are provided for information purposes only.

They do not constitute a firm commitment.

ARTICLE 13 – DELIVERY DELAYS

Delivery times may be extended, in particular in the event of:

• heavy activity;
• public holidays;
• customs checks;
• weather events;
• strikes;
• logistical disruptions;
• force majeure events;
• events beyond our control.

Such circumstances cannot give rise to any compensation.

ARTICLE 14 – TRANSFER OF RISK

The risk of loss or damage is transferred to the consumer when the package is delivered to the carrier, subject to the mandatory provisions of applicable law.

The customer is invited to check the apparent condition of the package upon receipt and to report any irregularity without delay.

ARTICLE 15 – WITHDRAWAL, RETURNS AND SATISFACTION GUARANTEE

The terms relating to:

• the statutory right of withdrawal;
• the 45-Day Satisfaction Guarantee;
• exchanges;
• refunds;
• return exclusions,

are fully described in our Return and Refund Policy, which forms an integral part of these Terms.

ARTICLE 16 – STATUTORY GUARANTEES

Independently of our commercial 45-Day Satisfaction Guarantee, consumers benefit from the statutory guarantees provided for by applicable law, where applicable.

The Satisfaction Guarantee offered by STRYDE is an independent commercial guarantee and in no way replaces the applicable statutory guarantees.

ARTICLE 17 – CUSTOMER OBLIGATIONS

The customer agrees to use the website and the products offered in compliance with the law, these General Terms and Conditions of Sale and good practices.

In particular, the customer agrees to:

• provide accurate information when placing an order;
• not impersonate a third party;
• not use a fraudulent payment method;
• not misuse promotional offers;
• not interfere with the proper functioning of the site.

Any fraudulent use may result in the immediate suspension of the customer account and the cancellation of the orders concerned.

ARTICLE 18 – CUSTOMER ACCOUNT

Where account creation is offered, the customer is responsible for the confidentiality of their login credentials.

Any activity carried out from their account is deemed to have been carried out by the account holder.

STRYDE cannot be held liable for fraudulent use resulting from the customer’s failure to protect their login credentials.

We reserve the right to suspend or delete any account:

• showing suspicious activity;
• used abusively;
• in the event of fraud;
• in the event of a breach of these Terms.

ARTICLE 19 – FRAUD AND SECURITY

To protect our customers and our business, we may carry out any appropriate verification before accepting an order.

We reserve the right in particular to:

• request additional information;
• temporarily suspend an order;
• refuse a payment;
• cancel an order that presents a risk of fraud.

Any attempted fraud may be reported to the competent authorities and to the payment providers concerned.

ARTICLE 20 – PREVENTION OF ABUSIVE CHARGEBACKS

In the event of an abusive or manifestly unfounded bank dispute (“chargeback”), we reserve the right to provide the bank concerned with any document establishing that the order was genuine, in particular:

• order confirmation;
• proof of payment;
• correspondence with the customer;
• proof of shipment;
• proof of delivery;
• the carrier’s tracking history.

In the event of proven fraud or bad faith, we reserve the right to refuse any subsequent order.

ARTICLE 21 – FORCE MAJEURE

Neither party may be held liable for a delay or failure to perform resulting from an event reasonably beyond its control.

The following in particular are considered force majeure events or equivalent:

• natural disasters;
• fires;
• floods;
• labor disputes;
• wars;
• pandemics;
• government actions;
• major cyberattacks;
• widespread failure of a telecommunications network;
• raw material shortages;
• exceptional transport difficulties.

For the duration of the event, performance of the obligations concerned is suspended.

ARTICLE 22 – LIABILITY

STRYDE is bound by an obligation of means (best efforts).

Our liability may be engaged only within the limits provided by applicable law.

We cannot be held liable, in particular, for:

• misuse of the product;
• failure to follow the instructions provided;
• an individual reaction specific to the customer;
• use that does not conform to the intended purpose of the product;
• damage resulting from a modification of the product by the customer;
• temporary unavailability of the site;
• a malfunction beyond our control.

ARTICLE 23 – LIMITATION OF LIABILITY

To the extent permitted by law, STRYDE cannot be held liable for:

• indirect losses;
• operating losses;
• loss of profits;
• loss of data;
• loss of opportunities;
• intangible damages;
• damages resulting from misuse of the products.

Nothing in these Terms limits the rights to which the consumer is entitled where such a limitation is prohibited by law.

ARTICLE 24 – SITE AVAILABILITY

We make our best efforts to ensure continuous access to the site.

However, it may be temporarily interrupted, in particular for:

• maintenance;
• technical upgrades;
• security;
• IT failure;
• incidents affecting our providers.

These interruptions do not give rise to any right to compensation.

ARTICLE 25 – INTELLECTUAL PROPERTY

All content on the site is protected by the provisions governing intellectual property.

This includes, in particular:

• the STRYDE trademark;
• texts;
• photographs;
• videos;
• logos;
• illustrations;
• graphic elements;
• design;
• source code;
• brand guidelines.

Any reproduction, distribution, modification or exploitation without prior written authorization is strictly prohibited.

ARTICLE 26 – CONTENT POSTED BY CUSTOMERS

When a customer posts a review, a photograph or any other content on our site or our social media in connection with STRYDE, they grant us, free of charge, a worldwide, non-exclusive license of unlimited duration to reproduce, adapt, publish and distribute that content for commercial or promotional purposes.

The customer warrants that they hold the necessary rights in the content they post.

ARTICLE 27 – ACCURACY OF INFORMATION

We strive to keep the information on our site up to date.

However, despite the care taken in preparing it, typographical, technical or clerical errors may occasionally appear.

We reserve the right to correct these errors at any time without this giving rise to any liability on our part.

ARTICLE 28 – LINKS TO THIRD-PARTY SITES

Our site may contain links to websites operated by third parties.

We exercise no control over these sites.

We cannot be held responsible for:

• their content;
• their availability;
• their commercial practices;
• their privacy policies.

Use of these sites is the sole responsibility of the visitor.

ARTICLE 29 – PERSONAL DATA

The terms of collection and processing of personal data are detailed in our Privacy Policy.

This policy forms an integral part of these General Terms and Conditions of Sale.

ARTICLE 30 – PARTIAL INVALIDITY

If any provision of these Terms were declared void, illegal or unenforceable, the other provisions would remain in full force and effect.

The provision concerned will be replaced by a valid provision that comes as close as possible to the original purpose.

ARTICLE 31 – MODIFICATION OF SERVICES

STRYDE reserves the right to modify, suspend or discontinue, temporarily or permanently, all or part of the site, its features, the products offered or the associated services, without notice where this is necessary for technical, commercial, security or regulatory reasons.

Such modifications cannot give rise to any right to compensation.

ARTICLE 32 – PRODUCT CHANGES

We reserve the right to modify at any time:

• the technical specifications of our products;
• their presentation;
• their packaging;
• their accessories;
• their suppliers;
• their manufacturing methods;

provided that these modifications do not alter the essential characteristics of products already ordered.

ARTICLE 33 – ELECTRONIC COMMUNICATIONS

By using our site or placing an order, you agree that communications between you and STRYDE may be carried out electronically.

Order confirmations, delivery information, invoices, notifications and other contractual communications may be sent by email.

ARTICLE 34 – EVIDENCE

The computer records of STRYDE, Shopify, our payment providers, our logistics providers and our carriers shall be deemed authoritative evidence of the communications, orders, payments, shipments and transactions that have taken place between the parties, unless proven otherwise.

Electronic data stored under reasonably secure conditions is considered admissible as evidence.

ARTICLE 35 – COMPLAINTS

Any complaint relating to an order must be sent as soon as possible to:

pnfecom@outlook.com

The complaint must contain, as far as possible:

• the order number;
• the name used when the order was placed;
• a precise description of the problem;
• photographs where necessary.

We undertake to examine each request diligently.

ARTICLE 36 – CONSUMER MEDIATION

In the event of a dispute that remains unresolved after a written complaint to our customer service, the consumer may have recourse to any mediation or alternative dispute resolution scheme available under applicable law.

The consumer remains free to accept or refuse mediation.

ARTICLE 37 – DISPUTE RESOLUTION

We always favor an amicable resolution of disputes.

If an amicable resolution fails, any dispute will be submitted to the competent courts determined in accordance with the mandatory rules applicable to the consumer.

These Terms are not intended to deprive the consumer of the rights conferred on them by the mandatory provisions of applicable law.

ARTICLE 38 – GOVERNING LAW

These General Terms and Conditions of Sale are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules.

Where mandatory consumer protection provisions apply, they prevail over any contrary clause of these Terms.

ARTICLE 39 – NO WAIVER

STRYDE’s failure to exercise, at any given time, a right or provision set out in these Terms shall not be construed as a waiver of that right.

Any waiver must be made in writing.

ARTICLE 40 – ASSIGNMENT

STRYDE may assign all or part of its rights and obligations to any company belonging to the same group, to a successor, or in connection with a sale of business, a merger or a restructuring.

The customer may not assign their rights or obligations without our prior written consent.

ARTICLE 41 – ENTIRE AGREEMENT

These General Terms and Conditions of Sale, together with our Privacy Policy, our Return and Refund Policy and any other policy expressly mentioned on the site, constitute the entire agreement between the customer and STRYDE.

They supersede any prior agreement, communication or document relating to the same subject matter.

ARTICLE 42 – CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE

STRYDE reserves the right to modify these Terms at any time, in particular in order to take into account:

• a legislative change;
• a regulatory change;
• a technical change;
• a commercial change;
• an improvement to its services.

The new Terms will apply to orders placed after they are posted online.

The date of the last update appears at the top of the document.

ARTICLE 43 – CONTACT

If you have any questions about these General Terms and Conditions of Sale, you may contact our customer service:

STRYDE
RB MOTION LLC
Email: pnfecom@outlook.com

ARTICLE 44 – CONTRACTUAL DOCUMENTS

The following documents form an integral part of the contract concluded with the customer:

• These General Terms and Conditions of Sale;
• The Privacy Policy;
• The Return and Refund Policy;
• The Shipping Policy;
• Any information appearing on the product pages at the time of the order.

In the event of a conflict between these documents, the mandatory provisions of the applicable law will prevail.